CryptoRefillsLabs is where the data and the ideas that support our mission are collected, analyzed, researched, discussed and prototyped before they become part of our product. In January 2021 we decided that opening our Labs to the outside world we could gain greater insights and allow our research to have a greater impact. Our Labs are now open to our customers, partners, stakeholders and crypto community with the goal of promoting the adoption of blockchain based currencies in everyday life.


Our research is concentrated on investigating the adoption of blockchain based digital currencies (e.g. bitcoin) as money and as a means of payments. Most research on this subject has been conducted on the Merchant perspective, analyzing for example the adoption or the intention to adopt cryptocurrency payments at point of sale.
We are entirely focused on the “consumer side” of cryptocurrencies. Since we believe that investing and saving (whether in fiat or crypto) is a luxury very few people can afford and that for blockchain-based currencies to gain massive adoption they must be used in everyday life this is precisely where we concentrate our research efforts. For example we want to understand the demographics and the motivations of people spending cryptocurrencies for everyday goods, their experiences, their issues. To do this we produce thematic research (e.g. Lightning Network adoption), user case studies and wide scope quantitative studies such as our Global Cryptocurrency Consumer Report

Our research has two goals. First we use the data collected to improve our services offer. Second, we share the findings of our research with the community in order to further promote the adoption of blockchain-based digital currencies

Privacy is a main concern for our customers and obviously for us too. Besides complying with EU regulation, also for our research we adopt the strictest privacy measures. You can read more here, but for the sake of clarity, we will never 1. Sell or share any personal information to third parties. 2. We will never use data collected in surveys for any direct marketing purposes.


Cryptocurrencies In Retail

Consumer Adoption Report | 2021

This report aims to provide a global picture of what is the current state of user adoption of bitcoin and other cryptocurrency as a means of payments for goods and services. The report is based on surveys conducted on “cryptoshoppers” and CryptoRefills aggregated data. It provides quantitative and qualitative analysis of “cryptoshopper” demographics, of the adoption of cryptocurrencies for everyday purchases, including drivers and barriers as well as purchase behaviours and statistics. Our study is conducted in cooperation with our research partners that support us in the preparation and promotion of the Report. The report provides valuable data and insights for professionals, companies and institutions that are interested in quantifying and understanding the use of cryptocurrencies as a means of payments for goods and services such as VCs / Crypto Investors, Banks, Payment Processors, Financial Services Providers and Merchants.

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Our Research Partners

CryptoRefills Labs research partners support us in one or more areas of our research, for example helping us collect survey data or supporting us in announcing and promoting the results of our studies. If you are interested in becoming a CryptoRefills Labs research partner you can get in touch with us using the contact form.

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